Access
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| Q: How do I obtain an account and password required to access the NASA Technical Standards Program website? |
A: Users who are NASA employees or NASA contractors may apply for an account online by selecting the "Register" link on the Home Page. Upon approval, you will be notified of your new account and password via e-mail.
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| Q: As a NASA contractor, do I require a "nasa.gov" email address in order to register and obtain a password for the NASA Technical Standards System and gain access to the products that are available to NASA personnel? |
A: NO. Contractor personnel are no longer required to have a "nasa.gov" email address in order to register and obtain a password to use the NASA Technical Standards System. However, Contractor personnel need to have the following information in order to complete the registration form:
- The appropriate contract number for their respective contract.
- The NASA Contracting Officer Technical Representative (COTR) oneNASA email address.
Note: In order to locate your oneNASA email address, please go to the following address, https://onenasa.ndc.nasa.gov/.
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| Q: How do I change my password? |
A: Using your current userId and password, log into NASA Technical Standards Program website and perform the following steps: |
- Click on the "View/Update User Information" link located on the left side of the menu screen that is displayed immediately after you login to the system.
- Review your personal information and make any necessary changes.
- Press "Update User Information" to confirm your changes.
It is not necessary to logout of the system after changing your password; however, remember to use the new password during your next visit.
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| Q: I have forgotten my userId and/or password. |
A: You can receive your userId and password via email by selecting the link "Did you forget your password" and entering your email address that you used when you registered for your access. |
| Q: Even though I am a contractor to NASA I cannot log in through the NASA Access side of the website; why? |
A: Due to licensing agreements with standards developing organizations, in order to obtain a NASA access login, one's system must be inside the [nasa.gov] domain, which also means having a [nasa.gov] email address. NASA prime and support contractors are given access if the NASA office of interest chooses to bring them within the [nasa.gov] domain on a selected individual basis. You should work through your NASA contract representative to determine if bringing you within the [nasa.gov] domain is justified. If and when you acquire an IP address within the [nasa.gov] domain, please email it to us via Feedback so you can be granted access to the database. It should be noted that your IP address must be static. |
| Q: Why can I not login? I know my user ID and password are correct. |
A: Are you logging into the correct side of the NASA Technical Standards Website? If you registered for NASA access, your user ID and password are just for the NASA access and will not work for public access. The same goes if you registered for public access and are trying to enter into the NASA side of the website. |
Printing
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| Q: How do I print a PDF document? |
A: Depending upon your configuration, the PDF document will appear within your web browser or as a separate Adobe Reader window. If the document appears within your web browser, a small printer icon will appear on the toolbar at the top of the document. Clicking on the printer icon will send all pages to your default printer setting. If the document appears within a separate Adobe Reader window, you must select the File -> Print option from the menu in order to print the document. |
Standards Update Notification System (SUNS)
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| Q: Could I be notified when standard XYZ has been updated? |
A: If you are logging in through NASA access, you can use the Standards Update Notification System to automatically notify you when a particular standard, that is tracked through our system, is updated. However, there is no similar system for the Public access. |
| Q: What is the SUNS all about, and is there some kind of certification that goes along with this? I was informed by a Procurement person that anytime a specification references a standard that it will need to have a SUNS certification. I am not sure what that means or entails... I am thinking this is part of the automated updates notification service, but not sure what the implication of a cert is. |
A: ABOUT SUNS.....
Changes to technical standards can have major impacts on the safety, performance, reliability, and cost of the Agency's programs/projects; using out-of-date standards -- unless consciously done to meet a specific requirement--
- Ignores revisions to standards and new processes and technology; it misses the benefits of recent experiences.
- Exposes programs/projects to the risk of repeating those failures that led to update of the standard
SUNS allows users to register interests and receive automatic notification of standards as they are changed, revised, superseded, cancelled, etc.
The requirements used on the Agency's Programs/Projects should reflect the best and most recent experience through use of current standards. Managers and engineers need to be provided with the information necessary to determine the need to upgrade program/project requirements with improved practices. Using out-of-date standards on programs and projects -- unless consciously done to meet a specific requirement -- misses the benefits of recent experiences. This exposes programs and projects to the risk of repeating those failures that led to update of the standards. Change information on standards is provided for action by the Program/Project relative to impact assessment. It is the responsibility of Program/Project Managers to assess the impact of changes in standards to Program/Project design, development, and operation requirements.
Users can receive automatic notification via email when changes occur to specific standards for which you request update notification in SUNS. Users will receive current information on a specific standard(s) when a request is initially entered and accepted for a standard update notification. A request may be declined if a specific document is not currently tracked in SUNS. (For example, Directives contain NASA policy and requirements and are maintained current in NODIS; update requests for these documents will be declined. Also, some program/project-specific standards products are not currently tracked.) Reasons, suggestions, or comments are also provided to assist the user in identifying the document if an update request is declined for lack of adequate information.
SUNS may be accessed at http://standards.nasa.gov. Following registration/logon, click NASA ACCESS. From the NASA ACCESS MENU, click "Standards Update Notification System (SUNS)". Enter a document number to be registered in the "Document Number" field and continue the registration process.
To view a presentation on the Procurement Information Circular (PIC) 04-04 from a MSFC Contracting Officer please click here. This presentation contains information relative to the PIC requirements and how to satisfy them, including a sample statement that can be placed in the procurement to satisfy "certification". |
General System Information |
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| Q: My browser prompts me with a message asking me to accept a cookie. What does this mean and what should I do? |
A: A "cookie" is a limited usage piece of information that is created by an application to track data regarding individual users. The NASA Technical Standards Program system uses cookies to track account information during your current session to ensure that you are a valid user and have access to individual system options. You must set your browser to "accept" cookies in order for the system to work properly. |
| Q: When I try download a document a window appears briefly and then disappears with no apparent results.? |
A: This is normally caused by your web browser options being set to block pop-up windows. If you are blocking pop-ups you will need to set your browser to allow pop-ups for the NASA Technical Standards System (NTSS) site. |
| Q: I have configured Microsoft Internet Explorer and Adobe Reader, but still have trouble downloading/viewing documents. An error message appears asking whether or not I want to locate and load an ActiveX plug-in. What should I do? |
A: Your problem is related to the manner in which Adobe Reader has been configured to communicate with Microsoft Internet Explorer. Please click here to access instructions on the Adobe web site for reconfiguring the Adobe Reader as a helper application. An alternative solution would be to upgrade your web browser to the most recent version (which does not experience this problem). |
| Q: What software do I need in order to use the NASA Technical Standards Program website? |
A: You must have one of the standard HTML-based web browsers. Supported browsers include: Netscape Navigator (4.7 and above), Microsoft Internet Explorer (6.0 and above). Futhermore, in order to view and print PDF-based documents, you must obtain and install the Adobe Reader product. For best results, we recommend using the latest browser versions. |
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